当时我们知道自己绝对不应该付那笔钱，可是既然警察那么说，我们认为没有选择的余地，不知道是不是我们太过信任警察的权威性了，或许这一点上我们犯了一个大错误。

如果你的前面的人，加油没给钱就跑了，除非是里面的人错误的在收钱的时候再次激活油泵，否则应该是没有办法在没收那个油泵的钱而让你加油的!具体的操作流程我早忘记了，反正是支持你啦！

把他们油站的电话贴在这里, 大家可以打电话过去, 表示不满, 要求退款并道歉(或者你想要的解决方案), 并告诉他们如果不解决的话...后面自己想吧, 比如, 十几, 二十辆车停在油站抗议...BOYCOTT之类的...

如何?

先弄清楚你想达到什么目的(金钱, 名誉, 等等), 再想如何实现之.

请律师还为时过早. 这是件CONSUMER DISPUTE.

目前说这些都太迟了，毕竟我们不可能去重复昨天的过程，只能想目前的情况下可以做什么了。

不过我认为油站一方是故意陷害我们，他们一口咬定看见我们的车在一分钟内前后两次出进同一油泵加油，然后企图只付第二次加油的金额，这本身就是信口开河。我们到达时确实有车刚加好油准备离开，我们只看到车子在准备离开，当然不会去想是否已经付款，然后我们打算倒车进入加油位，正在我们掉站好车头准备倒车时看到另一辆车进了那个位置，开始我们还以为那个位置被别人先抢掉了，可是那辆车只是减速停顿了一下就开走了，我们想那辆车是因为看到我们倒车不敢往前开所以停顿的，这整个过程中大概确实历时一分钟左右，油站的人分明可以清楚地看到三辆车曾先后出进，事实上，那个位置距离窗口很近，几乎不可能看错的（即便有其他车辆阻挡了部分视线），但他们却一口咬定只看到我们的车出出进进，这就是我们无论如何也不能不跟他理论的原因，明摆着的凭空诬陷！

在等待警察到来的时候，我就跟爱人说，我觉得这一次我们会吃亏。因为我当时明显感觉店主的凶气逼人，在报警的电话里无论如何都要把根本与我们无关的事情描述得证据确凿状，然后自己做很无可奈何状。
另外，店伙计的英语虽然不怎么样，但那个店主英语很好，跟警察交流的时候明显占文化优势，我们只能枯燥的陈述事实，但他却讲得眉飞色舞，甚至于在警察要求我们付款后，他还在跟警察说什么几乎平均每两个星期就会发生一起加油不付款事件，这一次他多幸运没有让我们离开等等，简直是让人忍无可忍……！

我只希望通过这件事的整个过程，可以让每一个来这里的同胞感觉到自己保护自己的重要，以及团结的力量。
当然，我很需要大家的出谋划策，事实上，有些行动我们已经在进行，包括给星报日报写信、预备complaint警察、寻求法律咨询、联系律师等等……
这么多人关心这件事，并且慷慨的给与智慧、感情以及技术方面的支持，我们真的很感动。自从登陆以来，这是第一次感觉到我们在这片陌生的国土上并不孤独。

不过警察只能作为他到场后的过程的证人，而对你和那个老板间的核心争执不会做出有利于任何一方的证词；再有那个伙计随时可以改口，不过每一次都会降低他的证词的可信度，还是对你有利。努力，等你的好消息。有困难随时来

中国人一定要团结起来，不怕把事情搞大。瞧那小子的熊样，看今天一帮中国人去了，也要掂量掂量自己的雀辞说不定要上法庭的，掂量掂量自己饭碗说不定要因为这11$搞砸了。不要怕，继续下去。在这里我继续声援，用得上的，或要凑个数的，打个招呼！没有问题。
不要忘了：我们有13亿同胞！！！

本文发表在 rolia.net 枫下论坛首先，这个Case应该上小额法庭，可以不要律师自己上，也可以要律师。但是法庭最多判给你$300律师费，所以要注意控制成本。

拿到警号最重要，因为警察安排了检测(说明当时警察依然认定检测是有效的)，由于油站的原因，检测不成，销毁证据的责任在油战一方。注意证明你多次要求油站检测，而他拒绝，拖拉，造成证据消失。

本来应该连警察一起告，但是既然他同意作证，暂时放过他吧。

另外你有没有拿你们加油的收据（不是11元的，我相信你油11元的收据），这很重要，是证明你付了自己的钱的重要证据。（万一没拿，你需要你的信用卡公司合作，提供证据证明是ESSO从你的卡上，划走了钱）
然后上庭，直接用“如果我走掉，而他们没有抓到我，我为什么回来？他们既然看到是我没有给钱，为什么不追出去，而是等我回来？”另外说明他们销毁证据。这个案子基本上是赢定的。
第一，不合逻辑，
第二，警察现在会支持你的主张
第三，收据在你手上，说明是他欠你钱。

另外，警察说你不给钱他就Charge你是不对的。他不可以因为一个人报案在现场Charge你。他只能记录你的身份，调查以后取证，有把握了，才能Charge你（就是刑事起诉）。除非你当场认罪。所以（其它还没有受害的群众）千万记住，不管警察怎么骗你“现在认了，就不用付钱了”千万不要承认。

如果他Charge你失败，你就可以翻过来告警察要求巨额赔偿了，（当然，会很麻烦）。要是刑事起诉这么简单，加拿大的犯罪率也就不会这么高了。
不过，既然他同意作证，$11也不是大数，反而给你赢得了告油站的主动，就不跟他较真了。

给 ESSO写信，给他3个星期。告诉ESSO你已经准备sue他，只是如果ESSO处理的当，你可能Exclude ESSO as accused。如果3个星期没有回复，你就sue油站和ESSO（除非ESSO回复，宣布油站负责，否则你必须一起SUE）。更多精彩文章及讨论，请光临枫下论坛 rolia.net

Post message in English news group and chinese news group.
This job need coordination with other groups, init email content.

111 St. Clair Ave West
P.O Box 4029
Station A
Toronto, ON.
M5W 1K3

Fax: 416-968-4783

本文发表在 rolia.net 枫下论坛I’ve been watching this thread from the very beginning. I felt very sorry that I can’t help much because I am a new comer too. But I want to help. I’ve been thinking, days and nights, what is the best way to solve the problem. I finally find that this might be a good idea. The point is, NOTHING IS TOO LATE.

I think the followings are the priorities for this case:

1. Get the money back
2. Win the case on court
3. Have the gas station manage’ open apologize.
4. Drive him out of his position
5. Write to Esso
6. Let more people know


We want to achieve to goal #4, but let’s plan so that we can make it at least to #3. How can we achieve that? I think the most important thing we need to do now is to collect evidences that support us, so that we can win the case in court.

How to collect evidences that support us? It goes like this... As I said, I am a new comer too. This is all my imagination. It is quite open to public criticism.

It takes time (and money) to get a lawyer. Before we have a lawyer, we can still get most of things done. Ask some one who looks like a lawyer to play as a lawyer! All he need are a nice suit and tie, and our well preparation. :-) The following is my imaginary conversations. You can use it as a script.

L – your “lawyer”, H – him, the gas guy.

L: “Hello, I am Mr. xxx’s lawyer. I need to talk to you for a second. I am now totally in charge of this case. This is Mr. xxx’s authorization. “

-- show him the sheet of authorization, for just a second.

H: sorry I don’t have time.

L: We are here to collect evidences. We are not here to argue. It won’t be long.

H: sorry I don’t have time.

L: I am Mr. xxx’s lawyer who is taking care of this case. You have made an allegation and you are obligated to provide evidences. If you don’t cooperation, you will face serious charges for wrong allegation (I’m not sure this term) later in court.

H: See I’m busy.

L: We are here to collect evidences. We are not here to argue. It won’t be long.

-- If it get worst than that, L might say “It is Now 11am, Nov x, 2002. I represent Mr. xxx to pay you a visit. Are you refusing to give the evidences? I’ll write it down in my memo and you will face serious charges for it”


--- Now H is at the table. Yes! That’s the point! Nail him down on the table and we are half done. The plan is to collect all evidences. Once we’ve got all the evidences that you’ve said in this forum on paper and signed by him, this case is so obvious that you will win. You don’t even need a lawyer for that.

-- Now H is at the table. First we need to calm him down.

L: “As I said, we are here to collect evidences, not to argue. So we need to put down the absolute facts, without any personal objective believes. Based on Mr. xxx’s statement, I’ve put down this. Do you agree?“

-- Talk him into agreement that, on 11.4 xx:xx, there is a car pumped #92 gas, and fled away without paying the $11 charge. Then xx minutes later. Mr xxx arrived, and pumped #87 gas, for $xx and paid by credit card.

Get down as much detail as you can, such as which gas pump, etc.

L: “Mr. xxx, do you agree what he has said? Ok, please sign it here. Now Mr, ??? please sign your name here.”

-- hehehe, we need him to sign!

Now let’s get down to business. Ask him to describe the car that has fled away! Yes, liars are afraid of details! I believe once his is asked with the question, with the serious look on L’s face, we can scare the shit out of him.

L: “please describe the car that has fled away”

H: “It’s his car!”

L: “Do you have anything more to say to backup your allegation? What color is the car?”

-- I believe that he can not say anything in detail. This is evidence already! You can say in the court that “after merely 3 days, Mr. ??? has forgotten everything about the fled away car, which he has been so strongly believed. This was once the center (give me a better word, crucial?) of the controversial debate, and he backed off entirely within merely 3 days”

Because he can not say anything in detail, we need to prepare a long list of tricky questions. We need him to say “don’t know” for every question!!! This is evidence!
If he can make up a story on the fly, get him to talk more, the more he made up the story in a rush, the more chances we can catch him later.

H: “Gee, there’s too much question, I can’t remember any of them”

L: “This case can run as long as 2 years, and you will be asked with the same questions again and again. To help you prepare for it, you’d better think of them seriously now, instead of 2 years later.”

What are the tricky questions? Well, I think once you’ve get everything down to detail, every question is tricky questions. For example, “When the fled-way car arrived, what were you doing? What made you believe that it has some similarity with Mr. xxx’s car?” and, “When the fled way car arrived, who get out to pump the gas? Describe the individual. What kind of close does the individual wear? What color is it? Does the individual wear a hat that day?” all of these can be tricky questions to me.

Also you can ask, “How long did it take for the individual to pump the gas”. Is it tricky question? Well, if he says too short, you can argue that he can’t notice so much detail in such a short time. If he says very long, you can argue that it normally won’t take that long, and why didn’t he catch the “thief” if he has spent that long and you have pay so much attention? I’m sure you can come up with many good questions, much better than mine. Please note, you go there to collect evident. Do not ever argue with him. Simply write down all his saying! Remember, no argument. That’s the key to win.

So, you see why it is important to nail him down on the table? Once you’ve get all of this, on paper and signed by him, it is so obvious that you will win the case without a lawyer. So, give that $500 buck easy money (lawyer fee) to your friend. :-) Good luck!!! We all support you!!!

Oh, BTW, you should really close you question like this: “Please go over this script again. Do you have anything to say in addition to above? … Take you time, I’ll give you 5 minutes for that. Ok, no” Write down that “NO”, and the whole question too! hehehe. Nail him down! He can’t say anything more to harm you any more!

L: “Mr. xxx, I need you to sign this transcript. It does not mean that you agree with him, it is just a proof of your eyewitness. Now Mr, ??? please sign your name here.”

Oh, another thing, if we can successfully scare the shit out of him half way thorough, meaning he can not go any further, you can write down something like this “Mr. ??? withdraw his allegation at ??? because he realized that evidently there is no strong reasons to back it up.”

In a word, the credibility of the key eyewitness (him, the gas guy) is crucial for you to win this case. If we can beat the crab out of him and/or his credibility, we will sure to win. Be confident; go to the court on your behalf! I am slow in thinking/reacting (this post only come out after 3 days), but I will go to the court with you if you want! Everybody, spare some time, and go to the court with tulipa, to show your support! Thanks更多精彩文章及讨论，请光临枫下论坛 rolia.net

111 St. Clair Ave West
P.O Box 4029
Station A
Toronto, ON.
M5W 1K3

Fax: 416-968-4783

本文发表在 rolia.net 枫下论坛This is my letter to Toronto star:

I am writing this email to support Mr. Hardy Wang, a very honrest, respect canadian citizen for the case of discrimation of Esso gas station (Finch and Keele), I also want express my deep concern on the process and handling this case from police department, their professional ability on protect minority in Toronto.

The story is: Mr. Wang went to Esso station for filling gas last night, when Mr.Wang went in and pay his money, employee in the gas station accusing Mr. Wang for stealing gas. Mr. Wang was filling gas # 87 and Esso employee accuse Mr.Wang stealing #91 gas. Mr.Wang refuse pay for #91 portion because he did not fill the #91 gas, he was using #87 gas. So police called. Mr.Wang was treat badly, Mr.Wang loose his indiginity at all. Surprisely, police came and ask Mr.Wang paid the #91 gas, Mr.Wang, under the pressure of police, paid the gas bill for #91 gas.

Mr.Wang, as a good citizen and professional computer engineer, always act a honest citizen in our company or as a friend, I believe the discrimination is working in this case, why they pick Mr.Wang and police handling case like this, Esso did not provide any prove and police just listen only to them and ask Mr.Wang pay, WHY?

And It is definitely NOT right for a police act as court to enforce Mr.Wang to pay the gas.

Mr. editor, It is not money issue, it is about a person's indignity. Mr.Wang, as a high educated professional, he don't need to steel the gas (only about $13.00), and it does not make any sense for Mr.Wang filling two different type of gas (#91 and #87) in the same time. It does not make any sense he walk in paid the money for his #87 gas if he want steal.

Why Mr.Wang?
Why police enforce Mr.Wang to pay?

As a good honest citizen, we all has responsibility to maintain our peaceful community, maintain our Canadian's most proud value: fair, honest, integrity, respect and indignity. I see those values are damaged by ugly discrimination and unprofessional behaviour of our police, it make all of us loose confident on our most proud Canadian values.

Police represent as fair, community and our Canadian value keeper, I do not see it is happening in this case, why?

As a Canadian, I deeply believe in our values, we should not let those thing happen. As most of reputable media, I believe Toronto Star news paper is main stream doing anything to protect our values, I deeply thank you for your effort on this.

We will closely follow up with this case with Mr.Wang, and take any necessary actions needed to protect Mr.Wang's rights to restore his and our confident on our Canadian values and rebuild confident on our police. I hope you, as a Canadian value keeper and respected public media, support Mr.Wang.

We demand Esso apology to Mr.Wang!, We demand police an explaination!.

Thank you


Robert Choi更多精彩文章及讨论，请光临枫下论坛 rolia.net

I do not speak Hardy's language but I work with him and I support his case.

josewo@sympatico.ca

The new queue is in same www.rolia.ca site,
The URL is:

http://www.rolia.net/forum/forum_showPost.php?tno=98886&pno=840820&_bno=50&_cno=5050&

Let's get together to support a good person, support our community.

ONE VOICE CAN BE IGNORED, THOUSLAND VOICE CAN CHANGE THE WORLD,

BROTHERS AND SISTERS, DON'T KEEP SILENT, SPEAK OUT!!!!

THANK YOU

纯粹是浪费时间，
esso根本不会为了你一个消费者去干什么事的，你在那里加油和他们一点关系都没有，就算全体在加拿大的中国人可能他们都不当回事，你一个人吓唬得了谁？
你凭什么说人家是liar，你能证明人家当时说了些什么吗？既然警察让你交钱，说明人家当时是对得，你是错的，就算你被冤枉了，也是警察的责任，这和别人的名誉丝毫没有关系。

我是非常赞成当时把他臭骂一顿的，虽然这是发生在我身上，我也未必有这个勇气，但是我可以告诉你，这是最好的方法，保证他们下次老老实实的。

要想把事情闹大，应该在警察身上打开缺口，警察拿着我们交的税，凭什么不为我们服务？一场比赛如果裁判偏心，根本没法进行下去。

说的肯定不和你的心思，不管怎么着，还是祝你好运！

本文发表在 rolia.net 枫下论坛To Whom it May Concern:

We have never been so shocked, appalled and dismayed in our lives at the treatment we have been given by one of your Esso stations at st.# st.name in Toronto.

On Nov 4, 2002, at about 6:30pm my wife and I purchased 37.8 litres of regular gas (#87) at NAME OF STATION. As a regular customer of that station, we make the payment through the machine by credit card. However, this time we were asked to come inside and to pay another $11 bill for #91 gas that was unpaid by a customer a couple of minutes before us. Beyond this, the manager Sam Kotani and one of his clerks insisted that they saw that I AM the one who left without paying, which means I stole the gas! But he has no evidence for that. I refuse to pay. To resolve the dispute, we called the police. The police offers suggested that, 1) to finish the business quickly, I pay the $11; 2) on the next day (Nov 5, 2002) the gas station arrange a third party to check the gas from my tank to see if there is any evidence that I filled the premium gas. So I paid the $11 bill but heard nothing from Sam Kotani the next day.

On Nov 5, 2002, I went to the station again. But Mr. Sam Kotani refused to show up after I waited for ?? minutes. The police officer who handled the case on Nov 4 later came to the station. When the officer asked the clerk whether he could swear to god that he had seen me stealing the gas, the clerk said no, which is opposite to his answer on Nov 4. Even in this situation, the gas station refused to make any apology to me and refund the $11.

The impact of the unresolved gas issue has been tremendous on us and the community I live in. A large amount of time has been spent on it and my wife and I have been feeling cheated and unfairly treated. We are not gas thief therefore we deserve a formal apology and further compensation. My colleagues and my friends are also shocked. They are being extremely supportive to us and are ready to show further support if we need.

We have been a loyal ESSO customer for ?? years/months and obviously know that this is not a normal circumstance. I am attaching 5 copies of Esso receipts in the past couple months, and you would notice my pattern of filling about 35 litres regular gas to my tank every week.

In conclusion, I request 1) that Esso company look into this matter and help resolve the dispute; 2) that we be refunded $11 we spent on other’s gas; and 3) a formal written apology from the gas station and …

We can be reached by….

Phone: 416-494-9636 (H),
Email: hardywang@yahoo.com更多精彩文章及讨论，请光临枫下论坛 rolia.net

本文发表在 rolia.net 枫下论坛Nov 7 2002

Dear Sir or Madam,

Re: Complaint of wrong accuse by Esso gas station(Finch and Keele)

I am a loyal customer of Esso Canada, but from now on, I am not sure whether I will still be one anymore.

On the night of Nov 4, 2002, 5:20PM, I went to the Esso gas station at the intersection of Finch and Keele to fill up my tank (total 37.8 litres of regular #87 gas only) using the Speedpass. When I was ready to leave, the attendant in the gas station stopped me and told me that there was another unpaid $11 premium #91 gasoline bill (about 13 litres of premium gas) that I also put in without paying. It is obvious that there was somebody before me used the same pump without paying and ran away. But the attendant and the gas station manager, his name is Sam Kotani, accused me of stealing this amount of gas in front of many other customers. We had a dispute, and I requested to call the police and they did. About 30 minutes later, two police officers came. After hearing from both sides, the police suggested I paid the $11 bill for now and the gas station will arrange to take some gas sample out of my tank to see whether there is any premium gasoline. I also agreed because I know for a fact that I do not have any premium gasoline in my gas tank and the wrong accuse will be cleared.

Nov 5,2002, I waited all day without getting a call from the gas station manager. On the night of Nov 5, 2002 5:20 PM, I went back to the gas station with my colleagues hoping I could talk to the gas station manager. With great patience, we waited there for more than 2 hours, mostly outside of the store in the rain and the cold, but the manager just tried to avoid us and was not willing to admit they made a mistake. We called the police once again and the same officer came back even though he could not do much but was able to get the gas station attendant to admit that he did not really see who actually stole the gas and that they never have the intention of taking gas sample from my gas tank to perform any test. At this point, it is clear that all they care about is somebody stole $11 gas from them and they just want to pick the most convenient customer to pay for it without any consideration on how serious it is to wrongly accuse an innocent person of stealing. They went even as far as saying we are not welcome to their gas station anymore without ever apologize and return the money to me!

I think this is an outrageous event. I am a well-educated professional with good reputation. Being accused of stealing in front of many other customers in the gas station is a tremendous humiliation. I had told this experience to my colleagues, my friends and a discussion forum on the Internet. Everybody is furious about it. They all promised not to buy any gas from Esso any more until Esso is willing to step up and take appropriate action.

Esso Canada is a well-known company and I hope you will not corrupt your reputation by letting people that franchise your gas station to ruin the goodwill. I truly expect this letter will raise your attention, and is looking forward to hear any responses from you soon; otherwise I will take the necessary legal action against all the parties that were involved in this wrong accuse to protect myself.

As I have mentioned at the beginning, I am a loyal customer of Esso gas. I have attached 5 pieces of photocopies of my Esso receipts in the past couple of months. You can notice that almost every time, I put no more than 40 litres of regular graded gas. (You can see more of my purchase history by looking at my Speedpass payment records and it clearly shows that I was not the one that stole the premium gas!)


Yours truly,





Yin Wang
416-494-9636 (H)
hardywang@yahoo.com

Included is a list of people that are willing to join me to boycott Esso if no appropriate action is being taken:更多精彩文章及讨论，请光临枫下论坛 rolia.net