Actually, I don't know much about other CRM systems. However, ...
-mscrm(MSCRM);
2008-11-4{216}(#4815019@0)
I do customize a lot on top of MSCRM because it gives many ways to customize the system. For example, callouts, workflows, scriptings, and even extensions, which gives huge possibilities to do your own customization.
thanks. how do you think : NetSuite CRM vs MS Dynamic Online? Which one can provide more customized func?
-whereismyid(到处找ID);
2008-11-4(#4815080@0)
No problem. Our company hosts our crm. So we can do more customization. If third party does it, it depends on what customization they can provide, who does the customization, how to deploy ...
-mscrm(MSCRM);
2008-11-4(#4816141@0)
In addition to web services, we use SQL queries connecting directly to SQL server to implement business logic as well.
-mscrm(MSCRM);
2008-11-4(#4815029@0)
Not be sure if those CRM online companies will allow the customers to create their own SQL query or Stored-proc directly in the DB level
-whereismyid(到处找ID);
2008-11-4(#4815087@0)
You are right. it is better to ask in advance what tools and actions they can provide.
-mscrm(MSCRM);
2008-11-4(#4816132@0)
