本文发表在 rolia.net 枫下论坛欢迎大家修改我的叙述. 而且我认为广大华人遇到不公待遇,即使不是大事,也要敢于抗争。在baview 附近,在一个台湾人的聊天群里听说许多中东人专门碰瓷华人的车辆,可能和我们华人喜欢息事宁人的形象有关。我不针对任何种族背景,我说的是我经历的。
Let me state the entire story again here.
On June 2nd between 20:30 – 21:00, I visited a No frill store at 9325 Yonge St., Richmond Hill, ON, Canada L4C1V4. I waited in the line for the counter number 9. Right before my turn, a woman jumped in and made the money change with the cashier working at the counter number 9. I asked the cashier if people could make a change without having to wait in the line. The cashier was rude and provoking to me instead of answering my questions. I asked if I could talk to her supervisor, then she said that she was the supervisor. In the meantime, another cashier who wore a hijab approached us and had a chat with the first cashier in a foreign language which I couldn’t understand. I asked the second cashier who was the supervisor and she responded that the first woman was the supervisor. As I didn’t know their names, I tried to take a picture to remember the counter number. The first cashier threatened that she would call a police force. I left the store and filed a complaint on June 3rd through no frill customer service for the insulting and threatening that the two cashiers exerted on me. The store manager called me on June 13th. However in the entire conversation, she did not show any intention that she would provide the proper training to the involved employees. She emphasized that the cashier job is a low payment and part time job, and her staff could have a bad day on June 2nd. She even said that if she were me, she would not have filed a complaint. And she indicated that she won’t take any actions since her staff would not be able to get unionized after the two complaints were filed against them. She said that herself was unionized. It is unbelievable for me that it is a way for a store manager to respond to a customer complaint for the misbehavior her staff made! The incident has hurt my psychological health. Until now, I have been afraid of visiting the store since I worry that the cashiers will abuse and threaten me again in public.更多精彩文章及讨论,请光临枫下论坛 rolia.net